Buying Credits

Online Credit Purchase

  1. Login to your Control Panel using your OneFax username and password.
  2. Point on the "Account" tab.
  3. Click on the "Call Rates & Credits" submenu.
    If your account is not active a message will show.
    • You will need to go to your Account Summary Page and
      click on "Buy Credits or Set Auto-pay" which is beside "Remaining Credits".
  4. Once you are in the "Call Rates & Credits" page, simply enter the amount of credits you would like to purchase. You can also set your payments to auto pay for credits so you do not run out.
  5. Click on [Pay] to submit your payment.
Note:
  • Please make sure that you have submitted your charge only once. This is to prevent multiple charging on your account. If you have submitted your charge more than once, please contact us as soon as possible.
  • After 15 minutes, check your Account Summary page to see if your purchased credits have been successfully processed.