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Frequently Asked Questions
Account Information
1.
When will my new account be activated?
2.
Can I modify my account information online?
3.
Which file formats are supported by Onefax?
4.
Why do I get a '530 login incorrect' error when I try to send faxes using the Onefax Fax printer driver?
5.
If I already have a fax number, can it be transferred so that I can use it for my Onefax Internet Fax account?
6.
How can I change the Email address I am receiving my faxes on?
7.
How do I cancel my Onefax account?
8.
Will my Free Trial automatically end after 90 days?
9.
How can I get an overview of the faxes I have sent and received?
10.
How do I know if the fax message was sent?
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